Contact Us
Get in touch with our team for support and inquiries.
Get in Touch
If you have any comments, questions, or feedback, we would love to hear from you. You can reach out to us by email or by submitting a message through our contact form. Our team is dedicated to providing excellent customer service and is always happy to assist you.
We are available from 9am to 5pm EST, Monday to Friday.
Our support team aims to respond to all inquiries within 24-48 hours. For urgent matters, please indicate this in your message subject line and we will prioritize your request accordingly.
We value your feedback and use it to continuously improve our services. Whether you're experiencing technical issues, have suggestions for new features, or just want to share your experience with our platform, we're here to listen.
Frequently Asked Questions
How can I contact LeetCampus support?
You can contact LeetCampus support through multiple channels: email us at sam@darthwares.com, use our contact form on the website, or reach out through our social media channels. For institutional inquiries, you can also schedule a demo call with our team.
What are your typical response times for support requests?
Our standard response time is within 24 hours for general inquiries. Premium plan customers receive priority support with responses within 4-8 hours. Elite plan customers with dedicated account managers get immediate support during business hours and 24/7 emergency support.
Can I schedule a demo or consultation?
Absolutely! We offer personalized demos and consultations for educational institutions and enterprise customers. You can request a demo through our contact form, and our team will schedule a convenient time to showcase how LeetCampus can meet your specific needs.
Do you provide technical support for integration issues?
Yes, we provide comprehensive technical support for integration with existing systems. Our technical team assists with API integration, data migration, system configuration, and troubleshooting. Premium and Elite customers receive dedicated technical support with faster resolution times.
How can educational institutions get started with LeetCampus?
Educational institutions can get started by contacting our institutional sales team through our contact form or email. We'll schedule a consultation to understand your needs, provide a customized demo, discuss pricing options, and help you set up a trial to experience our platform firsthand.